Deadbolt
Well-known member
Same thing here... until we called to actually turn in their equipment. We gave them a "we're thinking about cancelling call," and a "we have this bundle offer from DirectTV - will you match it?" call. Nothing substantial from them. Then we call to return their equipment after the DirectTV installation is complete, and now they want to negotiate. Had the pleasure of laughing in their faces. We get many more 1080 channels through DirectTV (720p from TWC) and the picture is much better. Enjoyed having Sunday Ticket for free this season. Never going back to TWC - same sentiments as Deadbolt. Anyone thinking about jumping, should.
That happened to me, too, when I switched. I gave them every opportunity and they just kept shitting on me. The day after I had DTV installed, they finally called with all kinds of offers. Since I switched, everything is so much better. Better picture quality, the equipment isn't 1000 years old...no way would I go back to cable now.