Rafi, I don’t have questions. Sincerely, thank you. I’m living it. Just saying things are now covered does not lead to the system automatically working. I’m aware of what you are saying exists on paper. Again, that doesn’t mean it just works. There is much provided, staff and patient education/training that has to happen. Prior video visits were for issues that lended themselves to video and by patients that specifically sought that (tech savvy). Now, we are forcing visits into that format. Also, most of us rarely bill based on time. Rather, on elements documented. Time-based is a back up.
I am telling you that billing is dramatically down for many outpatient providers. There are many reasons going into that. It is not just as simple as bill telephone or video. Please understand that we are scrambling to meet the needs of our patients with new limitations. I am not going about this with a primary goal of figuring out how I can bill for all of those services. I am trying to help my patients get through this and setting up all encounters to be billable would get in the way of that.
I’m living it the exact same as you. I was just trying to be helpful. I’ll send you a DM. Keep up the good work, and I hope everything goes well for you during these times.