Yesterday, when we left for the game, I noticed that my room wasn't made up, but my parents' room next door, was.
I went to the front desk and told them. They assured me that the rooms are done ont of sequence (wtf), but they would take down my number and make sure my room was made up.
We returned at 10 and the room was unmade. My wife went downstairs and complained. They asked what she wanted them to do. She said to send someone up to make up our room. They told her that housekeeping wasn't on duty, but my wife told them she didn't care.
So, we got our room done by 10:30. They probably spit in our "sanitized" cups.