myDeaconmyhand
First man to get a team of horses up Bear Mountain
I have now worked over the phone with multiple clients who did not know how to access the internet on their personal computers. How? It’s a struggle when you are giving someone directions that require them visiting a specific website and they just don’t know how to do that? For instance I would say “on your desktop, click on your internet browser - it’s probably Google Chrome or Microsoft Edge” and they literally have no idea what I’m talking about and start reading off the names of the icons on their desktop.
I would respond by saying, “how ever you normally get on the internet on your computer, you can do that, and I will help you from there” still, don’t know how to do that. Apparently they just have never accessed the internet through a browser, they just use specific applications through desktop icons that someone else has created for them.
I would respond by saying, “how ever you normally get on the internet on your computer, you can do that, and I will help you from there” still, don’t know how to do that. Apparently they just have never accessed the internet through a browser, they just use specific applications through desktop icons that someone else has created for them.