What's funny about US Airways is that it's like they're intentionally shitty. Take last week, for example. I had to connect through Charlotte and my first flight was delayed. I get off the flight with a number of other passengers and there is no one there. I mean, no one. No agent, no monitor, no announcements, nada. A group of us has to run over to a monitor way down the terminal to find out if our connections have left and where they are. Had this been Delta (as crappy as they can be), there would have been a gate agent waiting there and a monitor with the connecting flights for all passengers affected.
So, I miss my connection and end up getting on a later flight. I always have a rollerboard carry on, as well as a wheeled case that holds my computer and a piece of equipment that I sell (a medical device that can't be checked). I always put it under my seat. Always. I don't cheat by putting two bags in the overhead bin unless a flight is completely empty. As I board the plane, a flight attendant literally jumps in front of me and tells me I have to check my rolling case. I tell him that it will fit. "No it won't," he says. I proceed to tell him that I fly two or three times a week and it's never been a problem - it always fits under the seat, even on regional jets. "Sorry, sir, it won't fit." He tries to grab it from me - no joke. I explain to him that it's an expensive medical device and it will indeed fit (which it did). The dude literally followed me onto the plane. Seriously?
This airline absolutely blows.