I'm not sure Hatch has much of a reputation for anything. Certainly not with the students as interacting with them is not a priority. Plus the guy is awful as a public figure - literally can't give a speech without flubbing someone.
That being said, a lot of good things have happened at Wake since he got here. There have been a lot of new buildings constructed (though the cost of this is the skyrocketing tuition), and one of the biggest changes I've noticed is a major commitment to having a diverse student body, with a particular focus on attracting foreign students. Colbert's integration joke was on point to an extent, but the demographics of the students have changed a lot even in the last five years