Say Hey Deac
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Made the switch from TWC to Uverse today with installation scheduled for Monday.
TWC was going to go up to close to $200/month and a comparable ATT package is $132/month plus I'll get a nice $160 gift card ($10 extra for going paperless). This includes 18Mbps internet, whole house DVR with 3 receivers (one of which is wireless), HBO, HD service, and whatever else comes in their top tier bundle.
I called TWC to see if they would match or beat the deal I would be getting and they seemed totally indifferent on keeping my business. I may try again after 7pm to see if this national call center business works, but I am actually looking forward to trying a new service as my internet through TWC has been pretty bad.
Hopefully the installation goes quickly on Monday and I am able to clear out everything I want on my DVR this weekend.
This sounds exactly like my experience. TWC didn't try to match until I dropped off my equipment. Too late.