Deadbolt
Well-known member
Attempt #7
Again with the local number, rerouted to a centralized automated system.
I wait on hold for about 4 minutes.
I'm connected with Kristen.
She berates me for about 5 minutes for wanting to cancel cable service. "How you gonna catch up on yo shows?" "You already gettin' tha lowest rate." "What you mean you don't want TV no moh?"
I maintain. I would be wasting time explaining to her that cable is basically obsolete at this point. It's cool. Whatever. I love my netflix and that bitch can't take that from me.
I wondered to myself when I left TWC why in the hell they put people who are ill equipped in the retention department.